Privacy Policy
Effective Date: 06/2025
Introduction
Chimney Care MN (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://chimneycaremn.com/ or use our chimney repair, cleaning, and maintenance services.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number, mailing address)
- Service address and property details
- Payment and billing information
- Service history and preferences
- Communications and feedback
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on site
- Referring website addresses
- Location data (with your consent)
How We Use Your Information
We use collected information to:
- Provide and maintain our chimney care services
- Process service requests and appointments
- Send service reminders and follow-ups
- Process payments and send invoices
- Respond to customer inquiries and support requests
- Send promotional communications (with your consent)
- Improve our website and services
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information with:
- Service providers and contractors who assist in our operations
- Payment processors for transaction processing
- Professional advisors (lawyers, accountants) as necessary
- Law enforcement when required by law
- Business partners with your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
- Access and update your personal information
- Opt-out of marketing communications
- Request deletion of your personal information
- Restrict processing of your personal information
- Object to certain uses of your information
To exercise these rights, contact us at [email] or [phone number].
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences
- Understand how you use our website
- Improve user experience
- Analyze website traffic
You can control cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Contact Information
For questions about this Privacy Policy, contact us at:
Chimney Care MN
1400 Van Buren Street
Minneapolis, MN 55413
Email: admin@chimneycaremn.com
Phone: (612) 261-1905